What To Wear
Winter -Wear warm layers & dress as if you are going skiing or snowboarding on the mountain. Gloves and neck warmers are recommended, as well as winter boots.
Summer - Many of our tours go into the alpine which is much cooler than the village. We recommend bringing warm layers; and closed toe shoes are required for ALL activities.
For RZR Tours, we recommend wearing clothes that you don't mind getting dirty. A rain shell is a good idea as tours will run rain or shine.
What Is Provided: Complimentary lockers
Waivers
It is important that participants are aware that there are some inherent risks in outdoor activities. To acknowledge this assumption of risk, all participants will be required to read and sign a liability release form prior to participating in any activity with The Adventure Group Whistler.Guest's 16 years and older sign their own waiver.Guest's under the age of 16 must have an adult age 19 or older on tour with them sign on their behalf.
Alcohol Policy
Under no circumstance will any person suspected to be under the influence of any drugs or alcohol be permitted to participate in any TAG activity. Persons denied participation on the activity will not receive a refund.
Injury & Pregnancy Policy
For your own safety, The Adventure Group strongly discourages our guests from participating in any of our activities when pregnant or with pre-existing or current back or neck injuries. In order to participate, we would require written consent from a physician with the understanding that all of our day time activities are outdoors with some form of physical activity involved.
Collision Coverage
Collision coverage is now included in all Snowmobile prices. We will no longer be charging you for collision coverage at check in!
Check In
You are required to meet 10 minutes prior to your scheduled tour time at our Cougar Mountain base for all daytime activities.
Follow any map app to Sixteen Mile Creek Forest Service Road, Whistler BC, just a 10 minute drive north of Whistler Village. After turning off the highway at our large wooden sign that says 'Welcome to Cougar Mountain', a short uphill drive through the forest will take you to the basecamp.
Our complimentary shuttle runs daily from 8:30 AM to 11:00 PM (or later), offering round-trip service between the Gateway Loop in Whistler Village and Cougar Mountain Basecamp. During the shoulder seasons (April 1 – May 31 & September 1 – October 31) the shuttles run every hour and there may be a short pause in service between 5PM and sunset when Vallea Lumina begins. From June 1 throughout the summer it will run every 30mins. Each shuttle can seat 24 guests, and spots are available on a first-come, first-served basis. Each shuttle has 24 seats available, subject to capacity. If the shuttle is at capacity, you may need to wait for the next available departure. We recommend arriving early during peak times to ensure a spot.
ALL TOURS WILL LEAVE PROMPTLY AT DESIGNATED TOUR TIME- Early check in is required to allow time to make payment, sign waivers and assure that everyone on tour is ready to go.
Gratuities
Gratuities are not included in tour prices and are at the sole discretion of the guest. Group Gratuities may be added to the bill upon request.
Height/Age/Weight Requirements & RestrictionsSnowmobiles and Side by Sides: All drivers must hold a valid Novice or Full license from their country of residence. Chaperone drivers must be 19+ and hold a valid Novice or Full license from their country of residence. Children must be 6 years old and 4 ft tall and be able to fit in to TAG's XXS helmet.