Crystal Lodge

Emergency Plan

• Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements

High Speed Internet Service

• Business has high-speed internet service available for video application use

Service Dogs

• Staff have been trained on guide and service dog policies

Accessible Guest Room Bathroom

• Roll-under sink minimum roll under height 684 mm
• Grab bars at toilet
• Raised toilet - 430-480 mm above floor with grab bars
• Bath bench or chair with backrest
• Bathtub with grab bars
• Handheld showerhead with lever controls
• Fixed grab bars in shower
• Shower chair with backrest (fixed or portable) within reach of controls
• No threshold roll-in shower
• Lowered mirror at sink vanity
• Lever style faucet controls
• Insulated pipes under sink vanity, where these pipes are exposed
• Fixed maximum hot water temperature
• Door is a minimum 815 mm wide

Accessible Guest Rooms

• Rooms for guests using mobility devices
• Lowered hanging space in closet
• Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
• Space between furniture is a minimum of 900 mm
• Lowered bed height (550-600 mm)
• Lowered room controls (light switches, temperature controls)
• Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
• Lever type handle on entrance door
• Lowered "spyhole" in door
• Entry door is a minimum 815 mm wide
• Accessible route to accessible rooms
• Additional guest rooms have visually or hard of hearing features

Elevator

• Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope

Lobby or Reception Area

• Lowered counter at the reception or ticket desk

Parking

• Designated accessible parking near an accessible entrance that is specifically marked

Restroom in Public Area

• Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door

Overall Space

• Multiple lighting sources to improve visibility