Aava Whistler Hotel

Overall Space

• Staff are available to accompany guests through the venue as a guide, and to describe the sights
• Neutral or muted colours that are calming and subdued
• Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
• Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
• Minimal visual clutter and obstacles, with clear central access throughout the space
• Nonslip floor surfaces with minimal reflection
• Background noise is minimal, and alarms or auditory cues are on a low frequency

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person
• Entrance and exit are clearly identified on doors (including stalls and back of the main door)

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are well lit
• Signs have minimal glare or reflection

Overall Space

• Business has a visual warning (alarm) system

Accessible Guest Room Bathroom

• Lever style faucet controls
• Grab bars at toilet
• Raised toilet - 430-480 mm above floor with grab bars
• Handheld showerhead with lever controls
• Fixed grab bars in shower
• Shower chair with backrest (fixed or portable) within reach of controls
• No threshold roll-in shower
• Lowered mirror at sink vanity
• Roll-under sink minimum roll under height 684 mm
• Door is a minimum 815 mm wide

Accessible Guest Rooms

• Rooms for guests using mobility devices
• Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
• Lowered room controls (light switches, temperature controls)
• Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
• Lever type handle on entrance door
• Lowered "spyhole" in door
• Entry door is a minimum 815 mm wide
• Accessible route to accessible rooms
• Lowered hanging space in closet

Elevator

• Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Entrance

• One or more entry points are automated
• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide

Food Services

• Accessible path of travel and accessible style tables/booths

Lobby or Reception Area

• Lowered counter at the reception or ticket desk

Parking

• Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
• Designated accessible parking near an accessible entrance that is specifically marked

Restroom in Public Area

• Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
• Designated gender-neutral/family restroom that can also accommodate a support person

Overall Space

• Audible alarm and/or public service system
• Multiple lighting sources to improve visibility
• Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
• Staff are available to accompany guests through the venue as a guide, and to describe the sights