Whistler Village Inn and Suites

Emergency Plan

• Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements

Overall Space

• Staff are available to accompany guests through the venue as a guide, and to describe the sights
• Neutral or muted colours that are calming and subdued
• Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
• Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
• Minimal visual clutter and obstacles, with clear central access throughout the space
• Nonslip floor surfaces with minimal reflection
• Background noise is minimal, and alarms or auditory cues are on a low frequency

Restroom in Public Area

• Entrance and exit are clearly identified on doors (including stalls and back of the main door)

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are clear and concise, in large, plain font with good contrast between text and background
• Signs are well lit
• Signs have minimal glare or reflection

Overall Space

• Business has a visual warning (alarm) system

Accessible Guest Room Bathroom

• Shower chair with backrest (fixed or portable) within reach of controls
• Grab bars at toilet
• Raised toilet - 430-480 mm above floor with grab bars
• Bath bench or chair with backrest
• Bathtub with grab bars
• Handheld showerhead with lever controls
• Door is a minimum 815 mm wide
• Roll-under sink minimum roll under height 684 mm
• Lever style faucet controls
• Lowered mirror at sink vanity

Accessible Guest Rooms

• Rooms for guests using mobility devices
• Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
• Lever type handle on entrance door
• Entry door is a minimum 815 mm wide
• Accessible route to accessible rooms

Elevator

• Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide
• One or more entry points are automated

Parking

• Designated accessible parking near an accessible entrance that is specifically marked

Restroom in Public Area

• Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door

Overall Space

• Audible alarm and/or public service system
• Multiple lighting sources to improve visibility
• Staff are available to accompany guests through the venue as a guide, and to describe the sights