Adara Hotel

Service Dogs

• Staff have been trained on guide and service dog policies

Overall Space

• Staff are available to accompany guests through the venue as a guide, and to describe the sights
• Neutral or muted colours that are calming and subdued
• Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
• Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
• Minimal visual clutter and obstacles, with clear central access throughout the space
• Nonslip floor surfaces with minimal reflection
• Background noise is minimal, and alarms or auditory cues are on a low frequency

Restroom in Public Area

• Entrance and exit are clearly identified on doors (including stalls and back of the main door)

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are well lit
• Signs have minimal glare or reflection

Overall Space

• Business has a visual warning (alarm) system

Accessible Guest Room Bathroom

• Insulated pipes under sink vanity, where these pipes are exposed
• Bath bench or chair with backrest
• Bathtub with grab bars
• Handheld showerhead with lever controls
• Fixed grab bars in shower
• Shower chair with backrest (fixed or portable) within reach of controls
• Lowered mirror at sink vanity
• Lever style faucet controls
• Door is a minimum 815 mm wide
• Roll-under sink minimum roll under height 684 mm
• Grab bars at toilet

Accessible Guest Rooms

• Rooms for guests using mobility devices
• Space between furniture is a minimum of 900 mm
• Lowered room controls (light switches, temperature controls)
• Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
• Lever type handle on entrance door
• Entry door is a minimum 815 mm wide
• Accessible route to accessible rooms

Elevator

• Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide

Parking

• Designated accessible parking near an accessible entrance that is specifically marked

Overall Space

• Multiple lighting sources to improve visibility
• Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
• Staff are available to accompany guests through the venue as a guide, and to describe the sights