Whistler’s Official Central Reservations Service

As the Official Central Reservations Service for Tourism Whistler, we work closely with a wide selection of accommodation, activity and transportation partners to provide unforgettable vacations for our guests. Whether you’re looking for a personalized package to check off those bucket list items, or simply a weekend getaway in the mountains, our local team can give you the best advice and assist with booking any and all aspects of your trip.



Meet the Team

Based right in the heart of the Village, our local Travel Consultants are experts in all things Whistler. We live and play here for one reason – our passion for the mountains. As a team of skiers, bikers, snowboarders, golfers, and hikers, we come to work each day to share this passion with you.

Amazing people! Very friendly, and always ready to help you! Thanks a lot guys! YOU ARE AMAZING!
- Jose
Fast online services and customer service through chat is very helpful and accommodating.
- Autumn
We really, really appreciate all you did to help make our trip wonderful!
- Crystal
Very professional and very quick, very polite and very informative!
- Stephanie
W.com is the bees knees. Amazing, brilliant, wonderful, fantastic!
- Tegan
You guys are always great. I tell everyone about your service.
- Erin
The website is quick and easy. And staff are quick to reply to emails when I needed help.
- Laing
What top notch service! So quick, so helpful and so friendly - what more could you ask for?
- Sara


Why Whistler.com?

Whistler-Based Team

We are a team of Whistler residents, so when you ask what the weather’s like, we can simply look out the window. When you ask about hiking, we can tell you the conditions of the trail we did over the weekend. That’s the unique benefit of a team that’s not just based in Whistler, but is constantly exploring and enjoying everything it has to offer – so we can share it all with you.

Local Knowledge

There’s no guidebook in the world that can match the knowledge of someone who lives and breathes Whistler. When we're not at our desks helping you, we're out exploring the endless slopes, trails, lakes and mountains that make up our home. Living in the resort gives us local, in-depth knowledge of everything from where to find the best Caesar to how to make the most of a day on the mountain in any season.

Personalized Service

Not sure where you want to stay, but know exactly what you want from your accommodation? Want to organize something special, but unsure where to start? Our Travel Consultants use our wealth of local knowledge and combine it with your personal preferences to create bespoke, personalized travel plans.

Whistler.com does a lot more than simply book accommodation - our Travel Consultants will take care of every detail of your vacation. We can arrange for everything from airport transfers to activities, stay and ski packages, tours and rentals. In just one simple phone call you can have your entire vacation booked, safe in the knowledge that it has been personalized for you with a friendly and knowledgeable local Travel Consultant.

Trusted Provider

Large Accommodation Selection

More than 95 per cent of Whistler's accomodation options can be found on Whistler.com, which means it's easy to find the perfect home away from home based on your needs. Choose from a variety of rates and amenities to suit the accommodation budgets and requirements of all travellers, from family-friendly condos and chalets, to luxury hotel suites and executive homes.

Flexible Cancellation

We work closely with our local resort partners to ensure travel to Whistler is flexible. Many of our hotel and activity partners offer flexible cancellation policies to give you peace of mind when planning your vacation.

In addition, international travellers as well as residents of British Columbia will have the option to purchase Trip Cancellation Insurance upon check-out. Travel Insurance is offered and underwritten by Travel Guard, one of the leading travel insurance companies in the world. Protect your vacation investment and purchase travel insurance.

Price Match Guarantee

Whistler.com guarantees the lowest prices on accommodation in Whistler. We provide no-obligation quotes, giving you time to review all your options. If you find a lower price within 48 hours of booking your reservation, we'll match it and refund the difference, or cancel your reservation without penalty. So go ahead and shop around. We'll meet or beat any other offers out there!

Terms and Conditions

  • Rate must be for the exact same property, property manager, quality level, number of guests and same currency.
  • Refund and payment policies must be the same.
  • Arrival and departure dates must be the same.
  • Rate must be available to all general consumers, not bulk rates for groups, travel organizations, membership clubs or organizations.
  • Does not apply to credential, negotiated, convention, award redemptions, coupon, package, or travel industry rate programs.
  • Does not apply to rates offered without the specific hotel and location being disclosed until the consumer completes the reservation.
  • Price Match Guarantee only applicable for accommodation reservations. Does not apply to flights, transfers, activities, travel insurance, event tickets or other items sold through Whistler.com.

Legally Zoned and Licenced Accommodation

All accommodation sold on whistler.com is legally zoned and licenced. For more information regarding accommodation and local zoning laws, please visit the Resort Municipality of Whistler's website.

Testimonials

Mallorie did an amazing job lining up the booking for me. Really appreciate the service!

Laura (December 2024)

My experience booking this package with Tally was exceptional. Her knowledge and customer service was fantastic. Cant wait to experience some of her recommendations in Whistler as well.

Richard (December 2024)

Mallorie on the Live Chat was very helpful, pleasant and quick.

Jeff (December 2024)

Cathy has given me peace of mind knowing everything is correct and booked.

Joel (December 2024)

"Mallorie was very helpful and informative. Great customer service"

Leanne (November 2024)

"The lady on the phone was very helpful and I was successful in booking the transportation thanks to her."

Jackie (November 2024)

"I found the service of Whistler.com extremely helpful! When one of our bookings was cancelled, whistler.com emailed and offered us a similar experience with a deal! This made sure we didn’t miss out and still got the experience as requested! It was so helpful and much appreciated!"

Tahlia (November 2024)

"Suzi was great! Quick responses and provided options that I hadn't previously considered"

Karyn (November 2024)

"Alli was amazing with everything, even when we had to rearrange a few things - nothing was too much trouble."

Jo (November 2024)

"It was a great experience. She was super helpful getting me the the process and helping me understand the area and how it all works."

Paul (November 2024)

"Alli was informative, friendly and fast. She's incredible!"

Allison (October 2024)

"Alli was so great to deal with and made the experience so much easier."

Melanie (October 2024)

"Cathy replied quickly to my email and was very helpful. She created an itinerary based on info I supplied and the whole process was very smooth."

David (October 2024)

"I found Mallorie to be friendly, efficient and responsive. Super helpful and made for a great experience!"

Sandy (October 2024)

"Cathy provided me with professional and kind service. She gave a lot of information which allowed me to make the right decision."

Christian (October 2024)

"Just want to let you folks now that Ellie Krasny, Travel Consultant at Whistler.com was incredibly helpful, very knowledgeable and a real pleasure to deal with! She was truly awesome!! Thank you so much Ellie!!"

Fernando (October 2024)

"Mallorie Pereira is AMAZING. So helpful and easy to deal with. Thank you for an awesome experience, Mallorie."

Jane (July 2024)

"She was so pleasant and very helpful. I prefer talking to a person and she did not disappoint. Thank you, looking forward to our visit to Whistler, it has been a long time."

Ellen (July 2024)

"She was incredibly efficient, cheerful and patient and polite. An amazing representation of your company."

Suzanne (July 2024)

"The staff was super helpful and made the process so easy. Can’t wait to come visit!"

Alana (May 2024)

"The person on the other end of the phone was fantastic, and did what I need done in short order. She was extremely friendly. The process was surprisingly easy."

Fazal (May 2024)

"Very friendly and efficient. Painless experience."

Jenna (May 2024)

"Good site, easy to order, change order as needed. Looking forward to our Whistler activities!"

Elizabeth (May 2024)

"Customer service was top notch as usual."

Eric (May 2024)

"Katie and the other travel consultant I talked to were super helpful and so nice! I will recommend them to any person who is interested in traveling to Whistler for a trip!"

Ally (May 2024)

"Very quick response on an e-mail question. Excellent service - highly appreciated."

Günter (April 2024)

"I like being able to use the chat, or call, to get help. Over the years I've never had a phone call or chat that didn't solve my problem or answer my question, your staff know the area well."

Christopher (April 2024)

"A shout out to all members of the team. Everyone was very helpful. I would definitely recommend Whistler.com."

Tamara (February 2024)

"Alli was a great help to me in deciding which lodging was best for my needs."

Mike (February 2024)

"A huge thank you! Our trip was very successful! I have no hesitation in recommending Whistler.com to my friends who, having listened to our glowing reports, are interested in a similar holiday! Alli was an excellent contact and her assistance was brilliant!"

Elaine (February 2024)

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