Why Whistler.com?
Whistler-Based Team
We are a team of Whistler residents, so when you ask what the weather’s like, we can simply look out the window. When you ask about hiking, we can tell you the conditions of the trail we did over the weekend. That’s the unique benefit of a team that’s not just based in Whistler, but is constantly exploring and enjoying everything it has to offer – so we can share it all with you.
Local Knowledge
There’s no guidebook in the world that can match the knowledge of someone who lives and breathes Whistler. When we're not at our desks helping you, we're out exploring the endless slopes, trails, lakes and mountains that make up our home. Living in the resort gives us local, in-depth knowledge of everything from where to find the best Caesar to how to make the most of a day on the mountain in any season.
Personalized Service
Not sure where you want to stay, but know exactly what you want from your accommodation? Want to organize something special, but unsure where to start? Our Travel Consultants use our wealth of local knowledge and combine it with your personal preferences to create bespoke, personalized travel plans.
Whistler.com does a lot more than simply book accommodation - our Travel Consultants will take care of every detail of your vacation. We can arrange for everything from airport transfers to activities, stay and ski packages, tours and rentals. In just one simple phone call you can have your entire vacation booked, safe in the knowledge that it has been personalized for you with a friendly and knowledgeable local Travel Consultant.
Trusted Provider
Large Accommodation Selection
More than 95 per cent of Whistler's accomodation options can be found on Whistler.com, which means it's easy to find the perfect home away from home based on your needs. Choose from a variety of rates and amenities to suit the accommodation budgets and requirements of all travellers, from family-friendly condos and chalets, to luxury hotel suites and executive homes.
Flexible Cancellation
We work closely with our local resort partners to ensure travel to Whistler is flexible. Many of our hotel and activity partners offer flexible cancellation policies to give you peace of mind when planning your vacation.
In addition, international travellers as well as residents of British Columbia will have the option to purchase Trip Cancellation Insurance upon check-out. Travel Insurance is offered and underwritten by Travel Guard, one of the leading travel insurance companies in the world. Protect your vacation investment and purchase travel insurance.
Price Match Guarantee
Whistler.com guarantees the lowest prices on accommodation in Whistler. We provide no-obligation quotes, giving you time to review all your options. If you find a lower price within 48 hours of booking your reservation, we'll match it and refund the difference, or cancel your reservation without penalty. So go ahead and shop around. We'll meet or beat any other offers out there!
Terms and Conditions
- Rate must be for the exact same property, whether a vacation rental or hotel, including the specific address and room type, property manager (if applicable), quality level, number of guests, and currency
- Refund and payment policies must be the same.
- Arrival and departure dates must be the same.
- Rate must be available to all general consumers, not bulk rates for groups, travel organizations, membership clubs or organizations.
- Does not apply to credential, negotiated, convention, award redemptions, coupon, package, or travel industry rate programs.
- Does not apply to rates offered without the specific hotel and location being disclosed until the consumer completes the reservation.
- Price Match Guarantee only applicable for accommodation reservations. Does not apply to flights, transfers, activities, travel insurance, event tickets or other items sold through Whistler.com.
Legally Zoned and Licenced Accommodation
All accommodation sold on whistler.com is legally zoned and licenced. For more information regarding accommodation and local zoning laws, please visit the Resort Municipality of Whistler's website.
Testimonials
Alli was professional & well informed on the properties I was interested in, she even recommended accommodations I’ve never heard of before, keeping in mind the details I was looking for.
Rita was super helpful and did lots of research for me.
Kathy was great, I really appreciated her efforts on behalf of our group
I would like to single out Rita Raud who was impeccable in her help with the various bus journey possibilities between Vancouver Airport and Whistler Village.
Great support via email as booking from Australia.
The callback from a person at Whistler.com was quite unexpected. It was a courtesy call to see if we had any other request for activities, or any special needs. It was wonderful to get that call even though we did not. First time that has happened for us.
The travel consultant who followed up with me after my online booking, Tally, was amazing. I rated my booking experience so highly because of the service she provided.
Cathy was amazing at helping us to book tours. She also organised shuttles for us to get to certain tours. I couldn’t have done it without her help.
Responded well to my emails with good answers that helped me make a decision about booking.
Tally was so pleasant, kind and patient. She was knowledgeable and provided the best solution for our group’s needs.
Cathy in reservations has been very responsive and has managed all our queries and issues seamlessly - Thank you.
Finding the information I needed to make the right decision was super easy over text!! Tally was informative, supportive, and helpful. I’m so excited to come to Whistler Blackcomb!
The customer service was exceptional, especially as your team noted a discrepancy as I had selected the wrong route. Very grateful thank you
Suzi was so helpful. Great experience with booking. So easy.
Cathy was great I really appreciated her being patient and working through all of this with me
Tallulah was awesome, so helpful!
Alli was knowledgeable and patient. She did an outstanding job!
Very helpful chat line - answered all my questions. Booking process was easy
Our reservation agent, Suzi Roy was a pleasure to work with and was very helpful.
Mallorie was great to deal with when I needed to make a change. Super efficient and helpful.
Excellent customer service!
Alli helped me right away. It was a seamless booking.
The live chat with an agent was very good. Responsive and helpful.
Tallulah Smith was so helpful. I am really thankful to her for helping me deal with this, efficiently and professionally. She was amazing!
Many thanks for the outstanding service and flexibility. Many thanks to Alli and Mallorie for the personal touches and assistance.
Amazing service! Not an everyday experience that we get on the phone calls anymore and also hold was very short! Thank you for everything.
I was booking from England and Mallorie was so polite and helpful. The booking was so easy and done with great efficiency.
Suzi was prompt, friendly, knowledgeable and accurately followed through on our correspondance. By doing so, she earned my trust.
Mallorie did an amazing job lining up the booking for me. Really appreciate the service!
My experience booking this package with Tally was exceptional. Her knowledge and customer service was fantastic. Cant wait to experience some of her recommendations in Whistler as well.
Mallorie on the Live Chat was very helpful, pleasant and quick.
Cathy has given me peace of mind knowing everything is correct and booked.
"Mallorie was very helpful and informative. Great customer service"
"The lady on the phone was very helpful and I was successful in booking the transportation thanks to her."
"I found the service of Whistler.com extremely helpful! When one of our bookings was cancelled, whistler.com emailed and offered us a similar experience with a deal! This made sure we didn’t miss out and still got the experience as requested! It was so helpful and much appreciated!"
"Suzi was great! Quick responses and provided options that I hadn't previously considered"
"Alli was amazing with everything, even when we had to rearrange a few things - nothing was too much trouble."
"It was a great experience. She was super helpful getting me the the process and helping me understand the area and how it all works."
"Alli was informative, friendly and fast. She's incredible!"
"Alli was so great to deal with and made the experience so much easier."
"Cathy replied quickly to my email and was very helpful. She created an itinerary based on info I supplied and the whole process was very smooth."
"I found Mallorie to be friendly, efficient and responsive. Super helpful and made for a great experience!"
"Cathy provided me with professional and kind service. She gave a lot of information which allowed me to make the right decision."
"Just want to let you folks now that Ellie Krasny, Travel Consultant at Whistler.com was incredibly helpful, very knowledgeable and a real pleasure to deal with! She was truly awesome!! Thank you so much Ellie!!"
"Mallorie Pereira is AMAZING. So helpful and easy to deal with. Thank you for an awesome experience, Mallorie."
"She was so pleasant and very helpful. I prefer talking to a person and she did not disappoint. Thank you, looking forward to our visit to Whistler, it has been a long time."
"She was incredibly efficient, cheerful and patient and polite. An amazing representation of your company."
"The staff was super helpful and made the process so easy. Can’t wait to come visit!"
"The person on the other end of the phone was fantastic, and did what I need done in short order. She was extremely friendly. The process was surprisingly easy."
"Very friendly and efficient. Painless experience."
"Good site, easy to order, change order as needed. Looking forward to our Whistler activities!"
"Customer service was top notch as usual."
"Katie and the other travel consultant I talked to were super helpful and so nice! I will recommend them to any person who is interested in traveling to Whistler for a trip!"
"Very quick response on an e-mail question. Excellent service - highly appreciated."
"I like being able to use the chat, or call, to get help. Over the years I've never had a phone call or chat that didn't solve my problem or answer my question, your staff know the area well."