Group Testimonials
Justin was incredible. He helped me every step of the way. He was very professional, friendly and extremely informative. He always responded quickly which helps me as a planner do my job. I will always use Justin. I appreciate all he did to make our program a success!
Sarah was lovely to work with and turned around accommodation options at scale in a very short amount of time, she was very helpful.
Sarah was great, always super helpful and friendly with all my questions and assistance needed and when our staff continued to make changes.
Sarah was amazing!!! Would work with her again in a second.
Sarah and Justin were both incredibly helpful, knowledgeable, and accommodating. They made planning a group trip completely stress free.
Great service, incredibly helpful. Thank you Sarah and Justin!
Justin was not only a pleasure to work with, he was extremely knowledgeable and responsive.
Sarah was extremely helpful and answered all of my many questions. She was the reason we ended up moving forward with the booking. Thank you Sarah!
Thank you, Sarah for all your incredible help!!
Everything is going well and you really set us up for success and helped make the process super smooth.
Thank you, Sarah! Your help has been incredible, and we appreciate it so much!
I just wanted to say thank you so much for all your help throughout this process. You have made this so easy for me and you helped me find the perfect place for our stay in such a short period of time. We are all so excited to be able to go on this trip all thanks to you.
Sarah was amazing, she answered quickly and provided all the information needed to make the trip a success. I could not have done it without her.
I was connected with Justin who began assisting me in planning a high school trip to Whistler on short notice. Justin was extremely efficient, professional, thorough and helpful. He worked very hard to provide information, quotes and answers to my questions in a timely manner. The travel dates were tight and he did his utmost to keep the process moving. I wanted to let you know what an outstanding employee Justin is.
The retreat was amazing - it went off without a hitch! Thank you for all your help in the planning of this. The team loved their activity time.
I cannot say enough positive things about Justin! He was incredibly informative and helpful in every way, and always with a positive and friendly attitude. He made my arranging of a team trip easier than I could have ever imagined and I would be more than happy to recommend him for anyone who needs assistance with their visit to Whistler. Thank you, Justin, for such an enjoyable experience! We had an amazing time as well!
Just a quick note to express our gratitude for the fantastic corporate retreat you organized last weekend. The activities were spot-on, and it’s safe to say that the team thoroughly enjoyed every moment. Your efforts in planning and executing the retreat were truly appreciated, and they played a big role in making the event a success. Looking forward to more collaborations in the future!
Justin played such a big part in making our Company Summit in Whistler so successful this year! Justin consistently clearly communicated any changes and went above and beyond to accommodate all our requests. Thank you Justin - Tourism Whistler is lucky to have you on their team!
Justin - thanks for everything. I really appreciated how reliable you were and the speed with which you were able to answer any questions. I can't wait to connect in a few months and run this whole show back again!
Justin, I can't even tell you how many people you made smile last week! Thank you again so much for all your help!! Our experience was truly magical!
Justin's response time on my requests was always efficient and knowledgeable in the information he provided. The final event which we decided on Wine/Dinner tour was well received by our group of 22 & they said they had a fantastic time.
Over the last 12+ months, I have worked closely with Jenny Pederson to manage the accommodation needs for the World Junior Nordic Ski Championships hosted by the Black Tusk Nordic Events Society. I have been working, albeit at a distance, with Jenny and her team for many years when I was General Manager at the Crystal Lodge and Chair of Tourism Whistler. The irony is not lost that I had to leave Whistler and take on a sizable volunteer role to fully grasp the skill, attention to detail, and customer service she brings to the Whistler.com/ Tourism Whistler team. Jenny had the unenviable job of housing over 850 athletes over 12 peak nights in Whistler and Squamish for a not-for-profit group with a capped budget and challenging payment process. Additionally, we had to stick-handle around favourable National Sport Organization, FIS lodging rules enabling the teams to change their sizes and dates up to 7 days before the competition. Although not part of her original scope of work, Jenny became increasingly involved in the incremental 170+ volunteer and support personnel that required accommodation in the sea to sky. I know firsthand that Jenny was fielding calls and emails at all hours, and all days of the week leading up to, and during, the competition and that the overall success of the event would not have been where it was without her hard work and the customer service skills she demonstrated.
Very helpful and patient. Timely communication and tailored recommendations. Made the process smooth and easy.
It was a great experience working with Sarah. As someone that had not visited Whistler before it was helpful to have someone that was educated on the destination and helpful with all my questions.
Sarah was incredible and made planning our company retreat so easy!! Highly responsive and so helpful. Would highly recommend!
Thanks, Sarah! Was a blast and thank you again for your swift replies and resolutions – you’ve been fantastic to work with.
I wanted to reach out to thank you for all your help on the activity and transportation front for our sales week in Whistler. You were so on top of things and made my life much easier in the long run, I cannot thank you enough for your responsiveness and attention to detail!
Sarah Hart was beyond exceptional. She was like my best friend throughout this process. She answered all of my questions/concerns. She did more than I could have ever asked for. Her style, attitude, communication, suggestions, patience were all needed and she was FANTASTIC! Our trip was a grand success because she played such a pivotal role from start to finish. She is the BEST asset to Whistler! I will forever be grateful for all of her hardwork and diligence. She made my first international trip as “Adventuress Ty” a real dream come true!
Very responsive and patient. A pleasure to deal with.
We all had a wonderful time in the beautiful Canadian town. There is so much to do and enjoy. I feel so blessed to have worked with YOU. There is no way I could have successfully organized this trip to the degree you did. Thank you for your patience as we navigated through a thousand emails and endless phone calls. You definitely have the gift and calling of true hospitality along with passion for coordinating unbelievable moments that are life changing.
Excellent Service levels from Sarah, everything went smoothly.
It was a great time! Sarah was super helpful and we will be using whistler.com the next time we have a retreat in Whistler! Thanks so much.
Thank you SO much for your amazing coordination and customer service, I’m a hard person to get a hold of and know it’s a pain, so thanks for bearing with me, you were truly exceptional getting this together for me. Thank you!!!!!!!
Thanks Sarah for your help, very accommodating and eager to help out throughout the planning cycle.
Thank you for all of your help with activities for our retreat! You were so flexible and responsive to our needs, it really made my life a lot easier while in Whistler.
Thank you Sarah once again for all of your help. We are very excited about the event as it is a very special thing to finally have everyone together live so thank you for helping to make it so special.
You are amazing! Thank you so very much! I will keep your info for future groups coming out to Whistler!
Sarah! The students had the time of their lives! We had a really great experience, I can't thank you enough, I really really appreciate the help you gave us, we definitely want to make this at least a yearly thing for our students.
I just wanted to say thank you for all of your help with our KUS Ski Trip this year! It truly was a pleasure to get to work with you, and due to all of your hard work, everything went according to plan.
I appreciate you and all of the time you've spent helping us out. Hopefully, we get the chance to work with you again in the future.
Appreciate all this feed back! You are my biggest blessing. I cannot pull this off without your help.